Eicon Networks S52 Service Manual

www.dialogic.comDialogic® Diva® System Release 8.5WINReference GuideFebruary 2008 206-339-23

About the Dialogic® Diva® System Release 8.5WINpage 10CHAPTER 1About the Dialogic® Diva® System Release 8.5WINThe Dialogic® Diva® System Release Softw

About the Dialogic® Diva® System Release 8.5WINpage 11• Resolutions fine, super fine, ultra fine• Color Fax JPEG format• T.38 FoIP (PSTN - IP Gateway

About the Dialogic® Diva® System Release 8.5WINpage 12• Compatible to V.22 Fast Connect terminals with V.22 Dialogic® Diva® Fast Setup via Port driver

About the Dialogic® Diva® System Release 8.5WINpage 13• Diva X.75 Modem (56K)• Diva PPP-Modem (64K)• Diva PPP-Modem (56K)• Diva X.25 Modem• Diva Gener

About the Dialogic® Diva® System Release 8.5WINpage 14• Support for sending and receiving single or multi-page documents• Support for fallback to gray

About the Dialogic® Diva® System Release 8.5WINpage 15Supported Dialogic® Diva® Media BoardsThe Dialogic® Diva® System Release Software supports the f

About the Dialogic® Diva® System Release 8.5WINpage 16Requirements for Dialogic® Diva® System Release Software installationFor the installation of the

Software Installationpage 17CHAPTER 2Software InstallationYou should not attempt to install the software for your Dialogic® Diva® Media Board at the s

Software Installationpage 18Windows Vista®• The following Dialogic® Diva® Media Boards are fully detected: • The following Diva Media Boards are detec

Software Installationpage 196. Select the switch type for your configuration in the Default Switch Type box, if you have a Dialogic® Diva® ISDN Media

COPYRIGHT NOTICE AND LEGAL DISCLAIMERpage 2COPYRIGHT NOTICE AND LEGAL DISCLAIMERCopyright © 2000-2008 Dialogic Corporation. All Rights Reserved. You m

Software Installationpage 20Configuration Manager. You have the opportunity to use these services if you activate them in the Dialogic® Diva® Configur

Software Installationpage 2110. If you selected the service Modem based on virtual COM port and TAPI (Unimodem), the Modem Installation box appears.Se

Software Installationpage 2212. In the displayed dialog box, the selected options are listed.Click Back if you need to change the settings. Click Next

License Activationpage 23CHAPTER 3License ActivationYou need to generate a license if you have installed one of the following products and purchased a

License Activationpage 24To register your PPC and DUID1. Open the following web site: http://www.dialogic.com/activate. 2. Enter your PPC and click Ch

License Activationpage 25To activate the license fileNote: The date set in the system settings of your computer must be correct. Otherwise, you canno

Software Configurationpage 26CHAPTER 4Software ConfigurationConfiguration with installed hardwareAfter you have installed your Dialogic® Diva® Media B

Software Configurationpage 27See below an example of a default installation for a Dialogic® Diva® PRI/E1/T1-CTI Media Board: 3. You can now add compon

Software Configurationpage 283. The Diva Configuration Manager is displayed with no components:4. You can now do a complete manual configuration as de

Dial-Up Networking and RAS Administrationpage 29CHAPTER 5Dial-Up Networking and RAS AdministrationIn the terminology used by the Remote Access Service

Dialogic Corporation License Agreement For Use of Softwarepage 3Dialogic Corporation License Agreement For Use of Software This is an Agreement betwee

Dial-Up Networking and RAS Administrationpage 305. In the Network Connection Type box, select Connect to the network at my workplace. Note: The scree

Dial-Up Networking and RAS Administrationpage 319. In the Phone Number to Dial box, enter the phone number of the server.If the server is configured t

Dial-Up Networking and RAS Administrationpage 32Click Next.10. In the Connection Availability box, select whether the connection should be made availa

Dial-Up Networking and RAS Administrationpage 33Under Windows Vista® and Windows Server® 2008:Before you can set up the RAS client, you need to enable

Dial-Up Networking and RAS Administrationpage 347. In the displayed box enter the user name and password with that you connect to the RAS server. Your

Dial-Up Networking and RAS Administrationpage 35To specify the network protocol(s) for every set-up connection1. Click Start > Settings > Networ

Dial-Up Networking and RAS Administrationpage 366. In the IP Address Assignment box, specify whether IP addresses will be assigned to remote clients a

Dial-Up Networking and RAS Administrationpage 37• Control access through Remote Access PolicyDepending on the Remote Access Policy, dial-in permission

Dial-Up Networking and RAS Administrationpage 38To monitor the status of RAS server ports:1. To monitor the status of a RAS server port, click Start &

SNMP Support For A Dialogic® Diva® Media Boardpage 39CHAPTER 6SNMP Support For A Dialogic® Diva® Media BoardThe Windows® implementation of the Simple

Dialogic Corporation License Agreement For Use of Softwarepage 4• You shall not remove, and each copy of the Program shall contain, the same copyright

SNMP Support For A Dialogic® Diva® Media Boardpage 40You can now add the SNMP service to the Dialogic® Diva® Configuration Manager as described below.

SNMP Support For A Dialogic® Diva® Media Boardpage 41To verify the service status1. Click Start > Control Panel > Administrative Tools to open t

SNMP Support For A Dialogic® Diva® Media Boardpage 426. Under Traps destinations, click Add, enter the name or IP address of the host computer, and cl

SNMP Support For A Dialogic® Diva® Media Boardpage 43Supported MIBs, OIDs, and trapsThis section provides information about supported MIBs, OIDs, and

SNMP Support For A Dialogic® Diva® Media Boardpage 44ISDN-MIB transmission.isdnMib.isdnMibObjects.isdnBearerGroup.isdnBearerTable.isdnBearerEntryB-cha

SNMP Support For A Dialogic® Diva® Media Boardpage 45The definition for the ISDN-, DIAL-CONTROL-, and DS1-MIB can be imported in any management applic

Uninstallingpage 46CHAPTER 7UninstallingIf you want to uninstall all installed Dialogic® Diva® Media Boards and related software, use Dialogic® Diva®

Uninstallingpage 47Dialogic® Diva® Media Boards uninstallation with Device ManagerNote: The uninstallation with the Device Manager is not recommended

Maintenance Toolspage 48CHAPTER 8Maintenance ToolsThe Dialogic® Diva® System Release Software offers the following tools for testing your connection a

Management Toolspage 49CHAPTER 9Management ToolsDialogic® Diva® ManagementDialogic® Diva® Management software is integrated into the Microsoft® Manage

Dialogic Corporation License Agreement For Use of Softwarepage 5Right to AuditIf this Program is licensed for use in a Company, Your Company and You i

Featurespage 50CHAPTER 10FeaturesDialogic® Diva® Media Boards provide different features and capabilities with the Dialogic® Diva® System Release Soft

Featurespage 51Features of Dialogic® Diva® ISDN Media BoardsFeatures via interface:IDIWAN MiniPort COM Port CAPI 2.0 TAPIB-channel related:Transparen

Featurespage 521) Features are not available with the Dialogic® Diva® PRI/E1/T1 Media Boards.2) CAPI 2.0 (Dialogic® Diva® API) supports X.25 in the B-

Featurespage 536) Features are available with TAPI via Unimodem support.7) Features are not available with the Dialogic® Diva® BRI-2FX Media Board.8)

Featurespage 54Supplementary servicesThe Dialogic® Diva® System Release Software supports basic call services for the switch types that are available

Featurespage 551) HOLD is not a standard supplementary service for Euro-ISDN PRI, nevertheless some PBXs support call hold and retrieve.2) HOLD is not

Featurespage 56Features of Dialogic® Diva® Analog Media BoardsCall control features• Dial tone detection• Dial pulse detection• Pulse dialing • Tone (

Featurespage 57Voice over IP support• G.711 voice codec (64 kbps, µ-law, A-law)• G.726 voice codec (32 kbps)• GSM voice codec (13 kbps)• G.168 echo ca

Customer Servicepage 58CHAPTER 11Customer ServiceDialogic provides various options and arrangements for obtaining technical support for your Dialogic®

Dialogic Corporation License Agreement For Use of Softwarepage 6Contractor/ manufacturer is:Dialogic CORPORATION.9800 Cavendish Blvd., Montreal, Quebe

Contentspage 7COPYRIGHT NOTICE AND LEGAL DISCLAIMER ... 2Dialogic Corporation License Agreement For Use of Sof

page 8Features....... 50Features of Dialogic® Diva® ISDN M

About This Publicationpage 9About This PublicationHow to use this online guide• To view a section, click the corresponding blue underlined phrase in t